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Thank you for your interest in VelvaSphere. We'd love to hear from you! Our team is available to answer your questions, provide assistance with your orders, or address any concerns you may have.
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What are your shipping times?
What are your shipping times?
Standard shipping typically takes 5-10 business days, depending on your location. Express shipping options are available at checkout for faster delivery.
How can I track my order?
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account on our website to view order status and tracking details.
What is your return policy?
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please visit our Return Policy page for complete details on the return process.
Do you offer international shipping?
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. These options will be displayed at checkout.